A question, a bug, an idea — we usually reply within 24h (business days).
We reply within 24h on business days.
How do I cancel my subscription?
Log into your Whop customer portal via the link in your confirmation email, or from the app (menu → Manage subscription). Cancellation takes effect at the end of the current paid period.
I was charged but can't log in.
Make sure you're using the email address you subscribed with. If the problem persists, write to support@verticalclap.com with your payment email.
Can I switch plan (Creator → Pro)?
Yes, from the app (menu → Manage subscription). The change is prorated automatically.
Do I own the content I generate?
Yes, entirely. Bibles, scripts, breakdowns — everything you generate with VerticalClap belongs to you and can be used commercially without restriction.
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